Emotional intelligence

I want to be a better coach and mentor to my staff. I recently took a
course offered by employer on emotional intelligence.

One thing that came home to me was that it is more powerful to add value to
my staff by asking questions than by giving answers.

A manager should always be looking to add value to his staff members
decision making. Perhaps the best way to do this is to ask them the
questions the answers to which will make good decisions self-evident.

Asking questions takes time and energy. Listening to your employee stumble
through the answer requires patience.

Being a good manager is hard work.

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