Epidemiology rather than psychopharmacology

Business Architecture has been likened to psychopharmacology. We are using capability models and process design so that we can see the organization in a new and enlightened light. But I think Business Architecture is much more like epidemiology. We are studying the health of populations. The capabilities are the populations we are studying and the

Heroes of Change

Let’s face it.  Middle managers are not that glamorous.  They get stuck with some pretty odious responsibilities, like figuring out how to reduce costs, telling RIF victims bad news, and enforcing policies that they may not always agree with or understand. All the glory tends to go to the executives, along with the good compensation.