Periodically I have observed people complain about their employees or co-workers, and occasionally I have complained myself. Sometimes people at work act as if they are either ignorant of who their customer is, or as if they don’t care about their customer, it sometimes it is hard to tell the difference.Continue Reading
Last year, two goofballs from Norway released a song they thought would be funny, called “What does the fox say?” that turned into a viral hit. The concept for the song is that we know all the sounds the animals make, but not the fox.
Today, I want to talk about things our bosses say. Especially when things are not going well.
How did this happen? Who is responsible? Questions of disappointment.Continue Reading